REMOVING RANSOMWARE
GENERAL REMOVAL TOOL In most cases, F-Secure’s free Online Scanner removal tool is able to remove police-themed ransomware, restoring normal access to the system and files. For more information about this removal tool, go to Online Scanner. |
RANSOMWARE FAMILY-SPECIFIC REMOVAL TOOLS Crypto-ransomware is much harder to remove from an infected device. In most cases, it is simpler to wipe an infected device clean and reinstall the operating system, then recover the data from a clean backup. For certain crypto-ransomware families, security researchers have been able to obtain the decryption keys from the attackers’ servers, and use them to create special removal tools that can recover the contents of files that were encrypted with the keys. These tools generally require some level of technical knowledge to use. They are also only effective for these specific ransomware families, or even just for threats that were distributed in specific campaigns. For more information about these tools, visit the No More Ransom! project site: https://www.nomoreransom.org/ |
MANUAL REMOVAL Caution: Manual disinfection is a risky process; it is recommended only for advanced users. Otherwise, please seek professional technical assistance. General ransomware removal instructions Police-themed ransomware removal instructions |
F-SECURE BUSINESS PRODUCTS F-Secure’s multi-layered approach to security is comprised of the following modules, each designed to address a particular aspect of the threat landscape and work together to provide a complete solution. |